Accountancy
122
Agriculture, Fishing
2
Finance, Insurance
121
Call Centres
0
Catering & Hospitality
76
Construction, Property
115
Customer services
69
Defence/Armed Forces
56
Education
1
Electronics
75
Engineering, Manufacturing 106
Graduate, Trainees
68
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90
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66
IT & Internet
402
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59
Management consultancy 56
Marketing, Advertising, PR 75
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6
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1
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85
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65
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129
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16
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Security
0
Senior appointments
7
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5
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5
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25
Other
73
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
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Section: Defence/Armed Forces Vacancy 1270 |
| Post:Manager - Call Center / Answering Service |
Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
London
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| The announcement text: |
Description
Cullen’s Communications is a growth oriented telephone answering service located in Goshen, NY. We specialize in the medical field, however we also answer telephones for funeral homes, towing companies, lawyers and other small businesses. We have roughly 300 clients and handle around 3000 calls per day.
We have an immediate career opportunity available for an answering service manager with proven people management and team building skills. The successful candidate will manage all aspects of the answering service and ensure that established goals are not only achieved, but exceeded. The right candidate loves a challenge and can demonstrate their ability to promote continuous improvement, achieve results and lead change.
Responsibilities include:
Managing all facets of the answering service operation including policies and procedures, process consistency and compliance, quality performance, productivity, overall personnel hiring and development, and day-to-day performance management.
Achieving and maintaining a collaborative working relationship with clients.
Work with our sales team to set up and help facilitate a smooth transition for new clients.
Establishing controls and managing adherence to company policies.
Managing the answering service facility including budget planning and expense management.
Providing systems’ design and operational performance enhancement strategies.
Managing 15 employees.
We operate 24/7 and this position requires the manager to be available should an emergency arise.
Requirements:
4-6 years call center or answering service management experience in either a leadership support function or call center/answering service supervisor/manager role.
Demonstrated managerial and leadership skills with proven ability to interact effectively with peers and partners.
Demonstrated ability to formulate, implement and evaluate plans and projects applicable to assigned area.
Strong commitment to customer service.
Proven ability to coach, develop and mentor staff—exemplary interpersonal skills,
strong organizational and communication skills.
Knowledge of basic computer programs with the ability to learn and troubleshoot daily computer issues.
We operate 24/7 and this position requires the manager to be available should an emergency arise.
Personal transportation is a must.
We offer a very competitive compensation and benefits package!
Our benefits include:
Company contribution for health coverage.
Coverage for dependent children and spouses.
100% company matching 401K.
Paid vacation.
Yearly Performance bonuses.
For consideration, qualified applicants can email all resumes,cover letters and salary requirements to [Click Here to Email Your Resumé], Only resumes containing salary requirements will be considered.
Location: Goshen NY
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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| Contact information |
| Employer: |
Ñâåòëàíà
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| Email: |
jobs@meetup.com
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| Phone: |
80997527327
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Publication date: 2009-10-14 08:15:51
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